Breast Pump Troubleshooting

Business Hours:
Monday – Friday 8:30am -5:30pm
Saturday - Sunday 10:00am - 2:00pm

I Am Having Trouble With My Breastpump
If you believe that your breast pump has malfunctioned or is not working as it should, do not worry. There is usually an easy fix.

Customer service representatives are available at Ameda, Hygeia and Medela five or six days each week to answer any breast pump-related questions or concerns. There is usually a quick solution, but if not, the manufacturer may be able to send you a replacement pump if your breast pump is still under warranty.

 

    Hours of Operation
Manufacturer Telephone Eastern Central Pacific /
Mountain (AZ)
Hawaii
           
Ameda

866-992-6332

9:00 AM - 6:00 PM
Mon - Fri
8:00 AM - 5:00 PM
Mon - Fri
6:00 AM - 3:00 PM
Mon - Fri
3:00 AM - 12:00 PM
Mon - Fri
           
Hygeia 888-786-7466 10:30 AM - 7:30PM
Mon - Fri
9:30 AM - 6:30PM
Mon - Fri
7:30 AM - 4:30PM
Mon - Fri
4:30 AM - 1:30PM
Mon - Fri
           
Medela 800-435-8316 8:30 AM - 8:00 PM
Mon - Fri

9:00 AM - 12:00 PM
Sat
7:30 AM - 7:00 PM
Mon - Fri

8:00 AM - 11:00 AM
Sat
5:30 AM - 5:00 PM
Mon - Fri

6:00 AM - 9:00 AM
Sat
2:30 AM - 2:00 PM
Mon - Fri

4:00 AM - 7:00 AM
Sat
           
Ardo 844-411-2736 Available during normal business hours
or leave a message after hours for assistance. Help is also available
through the Ardo facebook site at www.facebook.com/ArdoUsa
     
           
Lansinoh 800-292-4794 8:00 AM - 8:00 PM
Mon - Fri
7:00 AM - 7:00 PM
Mon - Fri
5:00 AM - 5:00 PM
Mon - Fri
2:00 AM - 2:00 PM
Mon - Fri
           
Freemie 916-339-7388 12:00 PM - 8:00 PM
Mon - Fri
11:00 AM - 7:00 PM
Mon - Fri
9:00 AM - 5:00 PM
Mon - Fri
6:00 AM - 2:00 PM
Mon - Fri
           

Spectra

855-446-4622

Available during normal business hours or leave a message after
hours. For immediate response, e-mail through the website

www.spectrababyusa.com and www.facebook.com/spectrababyusa are
monitored 24 hours.

     


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Testimonials

Daryl Noble:

"The process was incredibly easy and everyone was so helpful -- it was one less thing to worry about with a new baby in the house!"

Evie Evans:

"My order was emailed last night and processed by Rachael first thing this morning, with the holiday this week I didn't expect to receive pump until next week, to my surprise Eddie delivered the pump to my door today!! Excellent customer service, above and beyond! I will definitely recommend you going forward :)"

Teresa Attaguile:

"You have been a huge help throughout this process. Please let me know whom I should e-mail to praise your excellent customer service."

Tracy Paul:

"Health Baby Essentials was much easier to work with than any other provider. Thank you!"